Shipping
Shipping Policy
Free shipping on order over $27.9.
International Shipping Policy
We aim to check and pack the orders within 3-5 business days. (Email communication will be made if there is an out-of-stock situation.)
All international orders will usually arrive within 7-21 business days of shipment.
Customs, Duties and Taxes
We will try to avoid customs duties that you need to pay, but if customs and import duties, fees and taxes are incurred they are borne by the customer. Customs authorities require us to indicate the value of your order directly on the package.
Customs officers have the right to release or refuse to release your parcel, and in rare cases they may also delay delivery. International returns initiated due to refusal to pay duties and taxes will be subject to a $25 restocking fee, which will be deducted from the refund amount.
*Please note that during the COVID-19 circumstance, it would take longer than usual shipping.
* For more help, pls contact us via service@bigcici.com